Version 1.2.5

Release date: August 22, 2014

  • Added compatibility with EE 2.9.0

Version 1.2.4

Release date: March 7, 2014

  • Fixed issue with merging replies into tickets

Version 1.2.3

  • fixed issue with dates & timezones that occured on EE 2.7+
  • minor fixes and code optimizations

Version 1.2.2

  • compatibility with EE 2.7.2

Version 1.2

Release date: September 30, 2013
  • fixed ticket attachments
  • compatibility with ExpressionEngine 2.7+

Version 1.1.3.1

Release date: September 9, 2013
  • fixed email settings saving

Version 1.1.3

Release date: June 19, 2013
  • fixed keyword search for ticket ID

Version 1.1.2

Release date: June 10, 2013
  • fixed Sender name and email of agent’s response from Helpdesk

Version 1.1.1

Release date: May 20, 2013
  • fixed compatibility issues with ee 2.6+
  • fixed jQuery deprecated function .live()
  • fixed CP breadcrumps
  • replaced deprecated set_human_time for human_time

Version 1.1

Release date: May 15, 2013

  • fixed compatibility issues with ee 2.6+
  • fixed vulnerability in email notifications
  • fixed small issues

Version 1.0.4

Release date: September 29, 2012

  • when replying to e-mail, Reply_to address has higher priority
  • time offset of incoming email is now set properly, according to EE settings
  • added PHP compatibility for users who don’t have support for json_encode and mb_strcut functions
  • Helpdesk now works when third_party folder is moved to a non-default path
  • added jQuery & jQuery UI libraries locally so they do not load remotely (from Google)

Version 1.0.3

Release date: June 19, 2012

  • new feature: ticket categorization (eg. Waiting for client)
  • new feature: thumbnail previews for attached images
  • new feature: added Hooks
  • new feature: added settings to control jQuery libraries in SATF
  • removed __DIR__ references to void limitations for PHP 5.3+
  • fixed issue with image uploads where some image formats could cause error
  • fixed issue where HTML code in emails could break the ticket preview
  • fixed issue with expired session that could could cause error
  • fixed issue with cropping mail server address

Version 1.0.2

Release date: April 23, 2012

  • fixed issue with broken e-mail headers that could cause Helpdesk to end with error message

Version 1.0.1

Release date: March 14, 2012

  • fixed issue with upload progress bar on some browsers
  • added support for Gmail inline images

Version 1.0.0

Release date: March 1, 2012

  • initial release