helpdesk_email_can_download_message
File: libraries/Email_imap.php
Method: fetchMessages
Possible Uses: Allows to determine, whether new message in inbox shall be downloaded as a new ticket or not.
Variables:
- can_download_message: if false, message has been not downloaded from server
- imap_conn: IMAP stream
- message_id: Current email message id
$can_download_message = $this->EE->extensions->call('helpdesk_email_can_download_message', $can_download_message, $imap_conn, $message_id);