Fresh Web Development

Web Development & Consultancy

Content Elements
Helpdesk
Support

Content Elements
Helpdesk
Support

Does the add-on come with a sample template for public-facing form implementation?

No, however the functional sample code for the public-facing form can be found here.

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Questions

Is it possible to route and assign tickets to a specific operator automatically?
Does the add-on come with a sample template for public-facing form implementation?
Can I purchase a multiple site license for HelpDesk add-on?
Is there a Time Tracking feature?
Are there any built in hooks?
How does the Helpdesk handles the tickets submitted by e-mail?
I just wanted to know if I can get the add-on working within frontend templates?
Can I add custom fields to customize tickets?
Can I delete a ticket?
Can I download messages from various recipients when you have only 1 mail server?
I cannot reply to a post or add a private note. Can you help?
Do you have a list of clients or testimonials I can look at?
Can we assign different custom fields individually to separate support request forms?
We’re currently using ZenDesk, is Helpdesk for us?
Can I categorize tickets in Helpdesk? Can I automate this?
Can I use more SATF forms throughout my website?
Editors can add/order fields on the publish page. How about the template?
What kind of data can we add into the Table element?
How is the gallery managed?
How do you store the “raw” data in Content Elements?
Can CE be used together with other fieldtypes or does it need to be the only field type in a group?
I’m really curious about extensibility. Does it work with EE’s native WysiHat fieldtype?
How to remove an element from the field?
Can you set elements to be ‘required’ and ‘lock’ their position so they cannot be moved?
Can I add images in the WYSIWYG element?
What’s the difference between Matrix and Content Elements?

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